Create a new chat message

In Chat, you have the option to create a chat message for one-to-one a group of up to 10 participants (including yourself). To create a one-to-one chat, click Chat and then + button in the left side bar on web and + on mobile. Select the recipient and click Done. Selecting a single recipient will […]

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Chat message settings

On the web, open the message screen to access Attachment and Details option. In mobile, the two options can be accessed in the top right of the message. Attachments displays all the shared attachments. Details will allow you to change the chat message name, add participants and leave the conversation. On web and mobile, users […]

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Create a chat room

Every company in BizChat has a public chat room called “All Employees”. Any member that joins the company will be added to this chat room. Similarly, upon creating a new team, a chat room is created. It will be a private chat room and the room owner can make it public if they wish. Any […]

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Chat room settings

In public chat rooms, the admin or room owner can make the room private. They can make any edits to the name, description, room image or room owner as well as add/ remove participants. A chat room can be deleted from here as well. While in a private chat room, the only person who can […]

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View Chat List

The Chat screen displays all of your conversations. It is sorted in an order of most recent conversations first. All Chats lists all types of conversation together. To filter the list, Click on the arrow at the top and select filter option: Messages, Rooms, Task Rooms or Unread chats.

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My Chat Rooms

Click All Rooms to view the list of My Rooms, Public and Private chat rooms. By clicking on My Rooms, you can view the entire list of private and public rooms that you are a part of. Public rooms are indicated by the unlock icon and private by the lock icon. You can access any […]

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Replying to a Message

In Chat, users can reply to any message.On the web, hover over the message you wish to reply, and click on the Reply button. On mobile, long press on the message to reply from the chat screen. To view all of the replies to a message, click on the ‘# replies’ link next to the […]

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Forwarding a Chat

In Chat, a user can forward any message to any selected thread(s) or chatroom(s) or a user can create a new message thread for the forwarded item. On the web, hover on the message you wish to forward, and click on the forward button. On mobile, long press on the message to forward from the […]

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@Mention

In Chat, you can use the @Mention feature for any existing member in the chat message or room. In the compose bar, type @ and select the employee, team, department or location that is listed. Multiple employees, teams, departments or locations can be addressed by @Mention. Once the message is sent, you can click on […]

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From attachment to chat message

A user can easily refer back in the chat history to recall when the attachment was sent.  On the Web, you can select the Go To Message option from the three dots menu on the attachment preview screen. On Mobile, you can long press on any attachment on attachment screen to use the option Go […]

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